Sciensa

// Industries / Retail & E-Commerce

Platforms that keep pace with commerce

Marketplace orchestration, pricing intelligence, loyalty personalization and payment flows — built for the speed and complexity of modern retail.

$2B+
GMV on platforms we've built
3,000+
Sellers managed
35%
Customer retention improvement
30%
Waste reduction via ML forecasting

// OUR DIFFERENTIATOR

Commerce engineering at real scale.

Engineer developing marketplace platform
Multi-sided platform designCatalog at scale (10M+ SKUs)Dynamic pricing enginesSettlement & commissions management

Marketplace complexity is a specialty

Marketplace architecture is not e-commerce architecture with more sellers, it is a fundamentally different engineering problem. Sciensa has solved the challenges of multi-seller catalog management, pricing coordination and seller orchestration at $2B+ GMV scale. (McKinsey (2025))

$0B+GMV on marketplace platforms we've engineered
AI campaign impact analysis presentation
Real-time recommendation engineBehavioral segmentationLoyalty points engineChurn prediction & retention

AI personalization that converts

Personalization that works doesn't show users what they bought before, it predicts what they'll need next. 75% of retailers will use AI for personalization by 2025, with leaders reporting 15% conversion increases and 35% retention improvement. (Gartner (2025))

0%Cross-sell conversion increase with AI personalization
Estúdio criativo — ideias conectam pessoas

// WHAT WE DELIVER

Engineering for modern commerce.

From marketplace to supply chain, every layer built for scale.

Marketplace Architecture

Multi-sided marketplace platforms with seller onboarding, catalog management, pricing intelligence and settlement at scale.

// CASES

Production results.

Major Retailer

$2B Marketplace Platform

Marketplace orchestration managing 3,000+ sellers across catalog, pricing, fulfillment and settlement with 99.97% uptime.

Marketplace ArchitectureSeller Management
Fashion Conglomerate

Loyalty & Personalization Engine

AI loyalty platform increased customer retention by 35% and cross-sell revenue by 40% across 5M active members.

LoyaltyPersonalization
Supermarket Chain

Demand Forecasting Platform

ML demand forecast reduced food waste by 30% and improved in-store availability by 15% across 500+ stores.

Pricing IntelligenceSupply Chain

// Plataformas

Powered by Lumia & Amplify.

AI that converts, retains and protects your commerce operation.
Lumia AI

Lumia AI brings real-time personalization, demand forecasting, dynamic pricing and seller fraud detection to retail and marketplace platforms.

Real-time personalization enginePer-SKU demand forecastingSegment-based dynamic pricingSeller fraud detectionHomepage and search recommendationBuyer churn predictionAI-powered inventory optimizationReview sentiment analysis
Explore Lumia AI
Pre-built modules for marketplace and digital commerce.
Amplify

Amplify provides seller onboarding, catalog management, payment splits, order orchestration and loyalty modules.

Automated seller onboardingMulti-seller catalog managementPayment splits & settlementOrder & fulfillment orchestrationLoyalty & points programPayment orchestration (PIX, card)Seller management portalERP integration APIs
Explore Amplify

// FAQ

Frequently asked questions.

Traditional e-commerce is built around a single seller's inventory. A marketplace must support thousands of independent sellers with their own catalogs, pricing and fulfillment, requiring a multi-tenant data model, per-seller rules engines and complex settlement logic.

AI adapts the entire shopping experience — search ranking, homepage content, promotional offers — to each individual user based on behavioral signals, context and predicted intent, not just purchase history.

Dynamic pricing adjusts prices in real time based on competitive prices, demand elasticity, inventory levels, seasonal patterns and customer segment price sensitivity.

Building a proprietary marketplace makes sense when the retailer has supplier relationships and brand to attract sellers, commission economics at scale justify the infrastructure investment, or customer data is too strategically important to hand to a third party.

AI supply chain optimization applies ML to demand forecasting, inventory positioning and supplier selection, reducing overstock, stockouts and suboptimal routing costs.

// Varejo & E-Commerce

Ready to build your retail platform?

Talk to our team about your marketplace, commerce and supply chain challenges.