IndustriesRetail & E-Commerce

Platforms that keep pace with commerce

Marketplace orchestration, pricing intelligence, loyalty personalization and payment flows, built for the speed and complexity of modern retail.

$2B+GMV on platforms we've built
3,000+Sellers managed
35%Customer retention improvement
30%Waste reduction via ML forecasting
// OUR DIFFERENTIATOR

Commerce engineering at real scale.

industry.approach
Multi-sided platform design
Catalog at scale (10M+ SKUs)
Dynamic pricing engines
Settlement & commissions management

Marketplace complexity is a specialty

Marketplace architecture is not e-commerce architecture with more sellers, it is a fundamentally different engineering problem. Sciensa has solved the challenges of multi-seller catalog management, pricing coordination and seller orchestration at $2B+ GMV scale. (McKinsey (2025))

$0B+GMV on marketplace platforms we've engineered
industry.approach
Real-time recommendation engine
Behavioral segmentation
Loyalty points engine
Churn prediction & retention

AI personalization that converts

Personalization that works doesn't show users what they bought before, it predicts what they'll need next. 75% of retailers will use AI for personalization by 2025, with leaders reporting 15% conversion increases and 35% retention improvement. (Gartner (2025))

0%Cross-sell conversion increase with AI personalization
// WHAT WE DELIVER

Engineering for modern commerce

From marketplace to supply chain, every layer built for scale.

Marketplace Architecture

Multi-sided marketplace platforms with seller onboarding, catalog management, pricing intelligence and settlement at scale.

  • Seller orchestration
  • Catalog management
  • Dynamic pricing
  • Settlement & reconciliation

Loyalty & Personalization

AI-powered loyalty engines, recommendation systems and personalized experience platforms that drive repurchase and higher LTV.

  • Loyalty points engine
  • Recommendation engine
  • Behavioral segmentation
  • Real-time personalization

Pricing Intelligence

Competitive price monitoring, demand-based dynamic pricing and promotions orchestration for complex retail environments.

  • Competitive monitoring
  • Demand-based pricing
  • Promotions orchestration
  • Margin management

Payments Orchestration

Multi-rail routing, Buy Now Pay Later integration and checkout optimization for maximum conversion and compliance.

  • Multi-rail routing
  • BNPL integration
  • Checkout optimization
  • Fraud prevention

Digital Supply Chain

Inventory intelligence, demand forecasting, supplier integration and logistics orchestration for omnichannel retail operations.

  • Demand forecasting
  • Inventory intelligence
  • Supplier APIs
  • Logistics orchestration
// CASE STUDIES

Results in production.

Major Retailer

$2B Marketplace Platform

Marketplace orchestration managing 3,000+ sellers across catalog, pricing, fulfillment and settlement with 99.97% uptime.

Marketplace ArchitectureSeller Management
Fashion Conglomerate

Loyalty & Personalization Engine

AI loyalty platform increased customer retention by 35% and cross-sell revenue by 40% across 5M active members.

LoyaltyPersonalization
Supermarket Chain

Demand Forecasting Platform

ML demand forecast reduced food waste by 30% and improved in-store availability by 15% across 500+ stores.

Pricing IntelligenceSupply Chain
Lumia AI

AI that converts, retains and protects your commerce operation.

Lumia AI brings real-time personalization, demand forecasting, dynamic pricing and seller fraud detection to retail and marketplace platforms.

Explore Lumia AI

Módulos & capacidades

Real-time personalization engine
Per-SKU demand forecasting
Segment-based dynamic pricing
Seller fraud detection
Homepage and search recommendation
Buyer churn prediction
AI-powered inventory optimization
Review sentiment analysis
Amplify

Pre-built modules for marketplace and digital commerce.

Amplify provides seller onboarding, catalog management, payment splits, order orchestration and loyalty modules.

Explore Amplify

Módulos & capacidades

Automated seller onboarding
Multi-seller catalog management
Payment splits & settlement
Order & fulfillment orchestration
Loyalty & points program
Payment orchestration (PIX, card)
Seller management portal
ERP integration APIs

// FAQ

Frequently asked questions.

Traditional e-commerce is built around a single seller's inventory. A marketplace must support thousands of independent sellers with their own catalogs, pricing and fulfillment, requiring a multi-tenant data model, per-seller rules engines and complex settlement logic.

AI adapts the entire shopping experience, search ranking, homepage content, promotional offers, to each individual user based on behavioral signals, context and predicted intent, not just purchase history.

Dynamic pricing adjusts prices in real time based on competitive prices, demand elasticity estimates, current inventory levels, seasonal patterns and customer segment price sensitivity.

Building a proprietary marketplace makes sense when: the retailer has supplier relationships and brand to attract sellers, commission economics at scale justify the infrastructure investment, or customer data and relationships are too strategically important to hand to a third party.

AI supply chain optimization applies ML to demand forecasting (what to stock and when), inventory positioning (where to allocate stock to minimize fulfillment distance) and supplier selection, reducing overstock, stockouts and suboptimal routing costs.

Ready to build your retail platform?

Talk to our team about your marketplace, commerce and supply chain challenges.