Sciensa

// Industries / Insurance

Engineering precision in every policy and claim

Core systems modernization, AI-powered underwriting, claims automation and fraud intelligence for insurance carriers and brokers at enterprise scale.

40+
Insurance technology projects
65%
Claims processing time reduction
40%
Fraud loss reduction
99.9%
Uptime on policy platforms

// OUR DIFFERENTIATOR

Insurance technology demands precision at every layer.

Premium corporate offices with city skyline
Real-time risk scoringTelematics & IoT data integrationAlternative data underwritingDynamic pricing models

AI that reduces loss ratio, not just headcount

The AI opportunity in insurance is not automation for its own sake, it is more precise risk pricing, faster claims resolution and fraud detection at scale. Leading AI adopters report 3–5 percentage point improvements in loss ratio. (McKinsey (2025))

0ptsLoss ratio improvement with AI-driven underwriting
Professional reviewing documents with AI overlay
Document AI & FNOL automationComputer vision damage assessmentIntelligent claims routingIntake fraud scoring

Claims: speed and accuracy as competitive differentiators

The claims experience is the moment of truth for every policyholder. Straight-through processing already handles 60% of simple claims at leading insurers, with AI flagging only the complex ones for human review. (Accenture (2025))

0%Claims handled via straight-through processing
Evento corporativo — IA confiável e inclusiva

// WHAT WE DELIVER

End-to-end capabilities for the insurance value chain.

From policy administration modernization to AI underwriting and claims.

Policy Administration Modernization

Decompose legacy PAS systems into modern, API-first architectures, without disrupting active portfolios or regulatory compliance.

// CASES

Production results.

Insurance Holding

AI Claims Intelligence

Reduced claims processing time by 65% and fraud losses by 40% through automated triage and anomaly detection.

Claims AutomationFraud Detection
Life Insurer

AI Underwriting Platform

Real-time underwriting engine processing 50K+ daily quotes at <200ms latency, improving straight-through rate from 30% to 72%.

AI UnderwritingMLOps
Insurance Broker Network

Digital Distribution Platform

Omnichannel distribution platform for 2,000+ brokers, reducing policy issuance from 3 days to 4 hours.

Digital DistributionPlatform Engineering

// Plataformas

Powered by Lumia & Amplify.

AI embedded in every step of the insurance lifecycle.
Lumia AI

Lumia AI brings underwriting models, claims triage, fraud scoring and document AI to insurers, with full auditability and SUSEP compliance.

Real-time AI underwritingAutomated claims triageIntake fraud scoringDocument AI (reports, invoices)Intelligent policyholder serviceExplainable AI for SUSEPProduction model monitoringRAG on SUSEP regulation
Explore Lumia AI
Pre-built modules for insurance distribution and operations.
Amplify

Amplify provides modules for digital distribution, broker management, policy lifecycle and policyholder self-service.

Digital quoting & issuanceBroker managementAutomated policy lifecyclePolicyholder self-service portalDigital claims & trackingOpen Insurance APIsEmbedded SUSEP complianceWhite-label by channel
Explore Amplify

// Stack tecnológica

Cloud

AWSAWS
AzureAzure
KubernetesKubernetes
TerraformTerraform

AI & Data

MLflowMLflow
SparkSpark
KafkaKafka
LangChainLangChain

Integration

ApigeeApigee
MuleSoftMuleSoft
KongKong
ACORD

Security

VaultVault
OPAOPA
SonarQubeSonarQube
SnykSnyk

// FAQ

Frequently asked questions.

Three primary challenges: (1) legacy core systems; (2) data fragmentation — risk, claims and customer data in separate systems; (3) AI and actuarial talent gaps.

Loss ratio is claims paid divided by premiums earned. AI improves it by identifying better risk signals: telematics for auto, IoT for property, behavioral signals for life, enabling more precise pricing.

STP means a claim is received, assessed, approved and paid without human review. It requires document AI, computer vision, fraud scoring at intake and automated payment orchestration.

SUSEP regulates insurance, open pension and reinsurance in Brazil. It requires capital adequacy reporting, actuarial requirements, product registration and cybersecurity guidelines.

AI detects fraud through anomaly detection, graph analysis identifying connections between policyholders, workshops and health providers, and real-time intake scoring before payment.

ACORD defines data standards for the insurance industry — standardized schemas for policy, claims and messages between insurers, brokers and reinsurers. ACORD-compliant systems integrate far more easily.

// Seguros

Ready to modernize your insurance platform?

Talk to our insurance technology team about your core systems, AI and claims challenges.